Equipment Rental
Fujitsu Scanners Professional Equipment Rental
Features
Digital Partner, with its strategic partnerships with the world’s best hardware manufacturers, has professional equipment readily available to digitize any type of document
- Books and magazines up to A1+ size
- Atlas Book Scanner A3+ / A2+ / A1+
- Melted documents up to A3+ size
- Ricoh (ex Fujitsu) Document Scanners
- Drawings up to 44 inches wide and unlimited length
- Colortra
Equipment is provided as a rental service solution on a per month basis. When placing an order the partner states the minimum binding period of time they wish to have the equipment. The following are offered in addition to the rental services provided:
1.
ALL INCLUSIVE OnSite Next Business Day fix or replacement
Includes:
- Help Desk with telephone support at 2104409000 and support@digitalpartner.gr
- The Support Service is provided between 9 am and 5 pm local time from Monday to Friday (excluding public holidays)
- Response within 4 hours
- Restoration within the next working day at the customer’s site
- All consumables that the scanner may need during the rental period. Thus there is no possibility of hidden costs that will be charged in the future for digitization
- On-site repair of the scanner by a technician authorized by the scanner manufacturers (Colortrac, Ricoh exFujitsu, Atlas)
- In case of impossibility of immediate repair of the damage, a temporary replacement scanner is provided on site
- Support includes spare parts, labour and shipping and receiving costs for confirmed faults
- On-site resolution of software configuration, application or configuration problems
- Replacement of spare parts
2.
Installation work - Training
Includes the provision of a specialist to install and configure the equipment to ensure maximum productivity.
More specifically, needs assessment, workflow mapping, installation, configuration, pilot implementation, support will be performed.
Upon completion of the services, operators will be able to fully utilize the capabilities of the scanners and software.
Per scanner, the customer will receive a relevant Technician Visit Sheet with the operator’s signature for good measure.
The following tasks will be included in each BAT and the operator will be asked to confirm their completion
- Installation/ Configuration of the Scanner and applications
- Operator training / briefing on the correct use of the scanner for all types of documents
- Training on scanner maintenance
- Troubleshooting and briefing on the fault reporting procedure